Consumer and Creator
© EM 2024
How the creator economy changed modern GTM.
Creator GTM is a GTM strategy that builds a team and initiatives around non-traditional online marketing (not through traditional ads.) Instead, relying on production/content, community, creator-relations, and influencer marketing. Creator GTM affects directly two buckets of a business: CAC and Retention %.
Creator GTM initiatives can be segmented as the following:
Before I really get into the weeds of this, I want to say how incredibly difficult it’s been to write it. In honesty, I just want for you to care about the segmentation shown above. It’s not too deep, it’s just the modern “growth stack.”
Creator Team Segmentation
These functions are similar to those hired on successful creator teams, separate from personal staff and entrepreneurial projects for software or CPG side businesses. This is the mental segmentation of a core creator team.
- Retention vs. Reach. Which number are you not happy with?
Community-led growth was a term spread throughout early 2020s to connect with customers, teams, and brands that could create a cohesive community that cares about the quality and mission of one company.
It’s hard to say who exactly was the first to coin the term, but by 2023, it’s safe to say that the “community-led” … community has become mainstream.
Example 1: Bessemer
Example 2: McKinsey
Personally, I think of David Spinks and his Business of Belonging book or communities like CMX or Community-led (to which I get a ton of the following community frameworks from) as those making it popular within software.
These might be obvious, but for clarification:
Trust: Building trust as a brand or organization requires authentic human connection — and community is the most effective way to do that. Creating that all-important trust starts with nurturing relationships, crafting valuable content, encouraging engagement, and ultimately, creating a safe space in which your community can thrive. Relationships: Relationships are one of the foundations upon which a healthy community is built. And that’s not just the relationship between your organization and your members — the member-to-member relationships help people feel connected, aid in building trust, and keep them engaged. Engagement: Your members’ interaction with and participation in conversations and community initiatives — is a fire lit by meaningful relationships and content. In turn, it can also help forge stronger relationships and contribute towards quality content, sparking more engagement. It can be useful to see content as the nutrition of your community — the food you’re providing to nourish members and fuel engagement. Content: More than just blog posts and newsletters — it’s all that and more, right down to conversation prompts and simple rituals of everyday community management.